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After Sale Services:

*Damaged Products:

The client must verify the condition of the goods and report if any damage has occured to darlartisanat.com (09 Youghorta Street, Floor 1-Apartment 2 Boukornine 2093, Tunisia. - commercial@darlartisanat.com - 00 216 25 445 536) within 03 days after the date of receipt of merchandise.

Darlartisanat.com will refund or exchange damaged products.

*Retraction :

The customer has 7 days from the date of receipt of the goods to exercise his right of retraction.

 

In this case we can offer an exchange or refund for the products concerned within a period of 21 days.The cost of returning goods shall be borne by the customer.

 

Returns must be in their original packaging.Return Address: 09 Youghorta Street, Floor 1-Apartment 2 Boukornine 2093, Tunisia.

 

* Responsabilities of Darlartisanat.com:

Darlartisanat.com guarantee the authenticity and conformity of products marketed to the descriptions published on the site darlartisanat.com. Images and descriptions will be specified as soon as possible.

To certify all our products, the "Office National de l'Artisanat" (ONA) The national Office of Crafts controls all our orders and our invoices (before sending them to customers) to ensure better quality to all our customers and satisfy their needs.

Darlartisanat.com can modify at anytime the content of its website for any reason.

* Applied law:

Darlartisanat.com is a registered trademark and protected by the Tunisian law,and is not responsible for the abuses of others who use fraudulently our trademark.

The applied law, is the Tunisian law and jurisdiction of the court of Tunis.